Social Software

Oracle Messenger

Oracle Messenger is the instant messaging program which is included in Oracle Real-Time Collaboration. Oracle Messenger, built on the industry-standard XMPP protocol, is a full-featured presence and messaging system. Oracle Messenger only supports Windows operating systems which are Windows NT, Windows 2000, and Windows XP.

As normal instant messaging program, Oracle Messenger could display a status message to show user’s current availability for chat, thus user chat with one colleague or with multiple colleagues by start a chat conference or a Web conference directly from Oracle Messenger or from a chat conference when the participants are available. Oracle Messenger can hold a two-way voice chat with another user as well as broadcast chat messages to several users or to community groups. By using Oracle Messenger user can send and receive files while chatting as well as manage contact lists by add or remove contacts, create groups of contacts, and easily move contacts from one group to another user.

Oracle Messenger, as a part of Oracle Real-Time Collaboration, manages all communications using Secure Sockets Layer (SSL) connections. Therefore, unlike other instant messaging programs, all Oracle Messenger instant messages and chat conferences are secure. Guest users can chat with persons using Oracle Real-Time Collaboration from outside the corporate firewall, optionally using a secure connection with HTTPS, and using an Oracle Real-Time Collaboration integrated service.

Using Oracle messenger an administrator can create a group of contacts to perform some particular task or process; for example, a group might be created to receive chat requests from guest user customers needing support. Users can participate in a queued chat with the group, so that available members of the group can monitor and respond to the requests as appropriate. Individuals can broadcast messages to the entire group. Users can participate in text-based chat conferences with several participants, and a user can easily start a full Web conference from the chat conference. Administrators can create a "community group" from groups in a directory or database. Such groups are created by default when users are provisioned using Oracle Internet Directory. Create groups based on management hierarchy: Administrators can create community groups based on the company's management hierarchy, such as lists of direct reports, or all members reporting to a particular manager. Such groups are created by default when users are provisioned using Oracle Internet Directory.

Oracle messenger will save the archives of individual user chat sessions on the Oracle Messenger server and on each client's server. Those archives are stored by date and by person contacted, and contain the full text of all messages. Oracle messenger could be accessed through Oracle Real-Time Collaboration Web Client pages. Therefore, user does not have to install Oracle messenger, and could access Oracle messenger wherever appropriate.

Posted at 01:27PM Jul 06, 2007 by Xuan Zhang in IM  |